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Published on:

17th Jun 2020

#13 – Mark Simpson, Vice President of Legendary People at Texas Roadhouse

Nikki’s guest is Mark Simpson, Vice President of Legendary People at the Texas Roadhouse restaurant chain, which has 56,00 employees at 563 locations, plus their support center (HQ). Stressing the importance of flexibility and communication, Mark has helped his team achieve some incredible things since the start of COVID, like handling a 600% increase in takeout business. And there have been no layoffs or pay cuts (except some executives taking voluntary cuts) - so you know they’re doing something right!  Mark also talks about the importance of transparency and how recognition and appreciation are more important than ever. If you’re in the food service industry you’ll definitely want to hear Mark’s many great insights and tips!

Watch the video podcast: https://youtu.be/KG89f3LFUCU

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About the Podcast

The WFH Show
How the world's leading companies keep their teams connected and engaged while working remotely.
On The WFH Show, hosted by Nikki Weisgarber, you'll hear from some of the world's leading companies on how they're keeping their teams connected, engaged, and effective while working remotely. Join us as we figure it out together.

About your host

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Nikki Weisgarber

Nikki is the Director of Client Success at Kudos where she leads the amazing team of humans that are responsible for helping businesses build a culture of appreciation. Prior to joining Kudos, Nikki has held roles at Nasdaq, Marketwired, and Greystone Managed Investments. She is an avid photographer and enjoys Crossfit training, olympic lifting, powerlifting, basketball, football and being a mom to 2 active girls. In her free time, she’s been binging Tiger King on Netflix, listing to Brene Brown’s podcast “Unlocking Us” and reading “Drive” by Daniel Pink.

About Kudos: Kudos is a private social network that allows you to connect your team to your company and one another through peer-to-peer recognition and enhanced communication. The Kudos system can also help you communicate your brand, connect your team to your culture and reinforce your values. These are the essential elements for creating a foundation for employee engagement.”